AffordPath Patient Affordability, Reinvented

Making medical bills more affordable

Affordability first. Guidance throughout. Clarity at every step. AffordPath helps people understand assistance options and is designed to give providers a consistent, documented review process.

Explore your affordability options For providers & plans
IRS 501(r) aligned Consent-first design State charity-care rules built in Early-adopter programs
AffordPath · patient result
You may qualify
$1,400 original balance
$350

Illustrative example only. Your provider determines eligibility and any amount owed.

75% reduced

  • Provider's financial assistance policy benefits applied
  • Income reviewed against mandated guidelines
  • Complies with state-specific protections and policies
The Big Issue

The problem is the manual process. Not the person or the provider.

Repeated forms, mailed documents and disconnected requests can make assistance harder to reach. AffordPath is designed to replace that repetition with a guided digital path, supporting consumers without standing against providers.

Access
Help people discover financial assistance and understand the next step
501(r)
IRS rules require nonprofit hospitals to screen & document assistance
Local
Assistance depends on provider policies and applicable state protections
Guided
Plain-language steps, clearer choices and less avoidable repetition

Product overview. Examples are illustrative, not an eligibility decision or a promised result. The hospital or program retains responsibility for assistance decisions.

A
ALICEAffordPath's affordability assistant
Hi! I can help you understand your medical bill and see if you qualify for lower costs. Want to start?
I just got a $4,200 hospital bill and I'm not sure I can pay it.
I understand — let's look at your options together. First, a few quick questions about your household so I can check what assistance you may qualify for.
Meet ALICE

A friendly guide, not another form

ALICE is AffordPath's consumer-facing assistant. She explains bills in plain language, walks patients through the affordability check, and hands off to your team when a human is needed — all in a warm, reassuring conversation.

  • Plain-language explanations of complex bills
  • Guided, judgment-free affordability screening
  • Seamless handoff to financial counselors
Meet ALICE — watch the 2-minute story
How It Works

A clear path in four steps

The same guided flow works whether a patient starts on your hospital's portal or comes in through a consumer-facing experience.

1

Start with the person

A guided introduction to the information needed for review.

2

Understand income

Distinguish estimates from source-verified information. Explain any required permission.

3

Review circumstances

Consider household circumstances and the applicable assistance policy.

4

See the next step

Understand potential options and any further review. The provider makes the assistance decision.

See the full process
Who We Serve

One affordability engine, three audiences

AffordPath serves patients directly and connects to the hospitals, providers, and health plans that feed patients into the same low-friction experience.

For patients · B2C

Patients & Consumers

A consumer-first check that finds the most affordable path to paying medical bills — in about a minute, with no paperwork to start.

 For providers · B2B

Hospitals & Providers

White-label screening and 501(r) documentation for health systems and independent practices — patients enrolled by real-time API or a daily batch file.

 For health plans · B2B

Payers & Health Plans

Help members on high-deductible plans manage out-of-pocket costs — plans can supply an eligible-member list that flows into the same patient journey.

Ready to make care more affordable?

See how AffordPath can carry your brand, meet your compliance obligations, and give every patient a clear path forward.

Request a demo See how it works